Customs and Excise new boss shakes up the management

27 Apr 00
A former industrialist brought in to reform Customs and Excise has launched the process by scrapping its nineteenth century management structure.

28 April 2000

Customs management has been based until now on policy area responsibility. But Richard Broadbent, the former group managing director of Schroders, has introduced a six-person management committee and abolished overlapping responsibilities.

Broadbent, appointed as chairman of Customs and Excise in February, will chair the committee himself. Committee members are to have individual cross-department responsibilities such as policy, central functions and outputs.

A spokesman for the department said that the lateral structure will make members responsible for specific issues and end the fragmentation of accountability which has caused problems in the past.

The committee is expected to include people who will be brought in from outside the department. Some officials are expected to opt for early retirement as the shake-up continues.


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