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18 Aug 17
Elderly people and their relatives are reluctant to complain about the quality of care they receive on the NHS, a survey from the Health Service Ombudsman has suggested.
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16 Aug 17
Complaints made to the public services ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures.
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11 Jan 17
Communities secretary Sajid Javid confirmed the appointment of Michael King as the new local government ombudsman today.
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5 Dec 16
Draft legislation that will pave the way for the creation of a single public service ombudsman has been laid before parliament.
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20 Oct 16
The DVLA has rejected an ombudsman’s suggestion that it financially compensate people who have wrongly had their driving licences revoked.
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28 Sep 16
Patients are too often being discharged from hospital when it is not safe for them to leave due to poor levels of health and social care integration, according to MPs.
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26 Jul 16
The Parliamentary and Health Service Ombudsman today published a new set of standards and updated guidelines regarding its function and purpose.
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5 Jul 16
The turmoil created by Brexit presents an ideal opportunity to address a range of constitutional anomalies, not least the fragmented system for public service complaints
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1 Apr 16
Scotland’s public services ombudsman has warned the Scottish Parliament that he may need additional funding to meet a rising tide of complaints from the public.
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10 Nov 15
Too many people’s lives have been put on hold due to delays and poor decisions made by the Home Office in dealing with immigration cases, the Parliamentary and Health Service Ombudsman Julie...
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26 Oct 15
The Welsh Assembly finance committee is seeking views on proposals to increase the powers of the Public Services Ombudsman for Wales.
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22 Sep 15
Poor communication, substandard treatment and diagnostic errors remain the top three reasons for hospital complaints investigated by the health services ombudsman in 2014/15.
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17 Jun 15
The current system for dealing with complaints about public services is not effective and the government should create a central authority to ensure information is used to improve services, auditors...
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28 May 15
Government plans to merge three public service ombudsmen into one organisation for the whole of the sector will provide better value for money, one of the watchdogs involved has said.
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13 May 15
The Public Service Ombudsman for Wales should have extra powers, including the ability to initiate investigations without having first received a complaint, a review has concluded.
18 Aug 17Elderly people and their relatives are reluctant to complain about the quality of care they receive on the NHS, a survey from the Health Service Ombudsman has suggested.
16 Aug 17Complaints made to the public services ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures.
11 Jan 17Communities secretary Sajid Javid confirmed the appointment of Michael King as the new local government ombudsman today.
5 Dec 16Draft legislation that will pave the way for the creation of a single public service ombudsman has been laid before parliament.
20 Oct 16The DVLA has rejected an ombudsman’s suggestion that it financially compensate people who have wrongly had their driving licences revoked.
28 Sep 16Patients are too often being discharged from hospital when it is not safe for them to leave due to poor levels of health and social care integration, according to MPs.
26 Jul 16The Parliamentary and Health Service Ombudsman today published a new set of standards and updated guidelines regarding its function and purpose.
5 Jul 16The turmoil created by Brexit presents an ideal opportunity to address a range of constitutional anomalies, not least the fragmented system for public service complaints
1 Apr 16Scotland’s public services ombudsman has warned the Scottish Parliament that he may need additional funding to meet a rising tide of complaints from the public.
22 Sep 15Poor communication, substandard treatment and diagnostic errors remain the top three reasons for hospital complaints investigated by the health services ombudsman in 2014/15.
17 Jun 15The current system for dealing with complaints about public services is not effective and the government should create a central authority to ensure information is used to improve services, auditors...
