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18 Aug 17
Elderly people and their relatives are reluctant to complain about the quality of care they receive on the NHS, a survey from the Health Service Ombudsman has suggested.
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16 Aug 17
Complaints made to the public services ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures.
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5 Jul 16
The turmoil created by Brexit presents an ideal opportunity to address a range of constitutional anomalies, not least the fragmented system for public service complaints
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14 Mar 16
Providers who make complaining easy will gain valuable insight from users and are better able to identify weak areas and put matters right
18 Aug 17Elderly people and their relatives are reluctant to complain about the quality of care they receive on the NHS, a survey from the Health Service Ombudsman has suggested.
16 Aug 17Complaints made to the public services ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures.
5 Jul 16The turmoil created by Brexit presents an ideal opportunity to address a range of constitutional anomalies, not least the fragmented system for public service complaints
14 Mar 16Providers who make complaining easy will gain valuable insight from users and are better able to identify weak areas and put matters right
