Student satisfaction levels remain high

12 Aug 15

Nearly nine out of ten students at university and colleges in the UK are satisfied with their course, an annual poll for the Higher Education Funding Council for England has found.

The National Student Survey 2015 revealed 86% of the more than 300,000 final-year students polled were satisfied overall with their course. Of the remainder, 7% were neither satisfied nor dissatisfied with their higher education experience, 5% were dissatisfied and 2% strongly dissatisfied.

The overall satisfaction rate remains unchanged compared to 2014, but there was a growth in satisfaction in five out of six subcategories polled.

More students were satisfied in the areas of assessment and feedback (73%), academic support (82%), organisation and management (79%), learning resources (86%) and personal development (83%), which were all up by 1 percentage point compared to last year.

Satisfaction with course teaching remained unchanged at 87%.

Commenting on the results, HEFCE chief executive Professor Madeleine Atkins said: “The survey provides detailed and robust data which is used extensively by universities and colleges to improve the quality of their teaching and learning.

“It is also valuable in supporting prospective students and their parents and advisors in helping choose which higher education institution to select.”

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