How to disagree well in the workplace

8 Oct 19

Diversity of thought is the driving force of innovation but healthy conflict can easily tip over into dysfunctional disputes unless managers develop the skills and confidence to facilitate open and honest dialogue, author David Liddle writes. 

  • David Liddle
    Chief executive of the TCM Group and author of Managing Conflict: a Practical Guide to Resolution in the Workplace, published by Kogan Page/CIPD, 2017

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