Crisps code sets standards for health service managers

10 Oct 02
Senior health service managers will have a code of conduct written into their employment contracts for the first time under plans unveiled this week by NHS chief executive Nigel Crisp.

11 October 2002

The announcement came as the Institute of Healthcare Management revealed that some NHS managers have fiddled figures to meet government targets. Such an act would be outlawed under the new code. If proved, the manager would be dismissed and could not be re-employed by another NHS body.

The code, based on a voluntary one published by the institute last year, stresses the importance of integrity and honesty and respect for patients. In particular, this includes respecting patient confidentiality and using available resources 'in an effective, efficient and timely manner, having proper regard to the best interests of the public and patients'.

The code adds: 'I will be honest and will act with integrity and probity at all times. I will not make, permit or knowingly allow to be made, any untrue or misleading statement relating to my own duties or to the functions of my employer.'

The code is intended to complement Managing for excellence, another document published by Crisp this week, which calls for higher standards in NHS administration.

'We need to build on the good relationships in the NHS and with our partners to create a more participative and open culture where everyone can contribute. This culture needs to be creative, challenging and supportive,' Crisp said.

'It needs to embrace modern ways of working through teams and networks rather than through hierarchies and formal systems.'

IHM chief executive Stuart Marples welcomed the code. 'The NHS will flourish only in an atmosphere of openness, where whistle-blowing is always encouraged and people feel comfortable raising issues,' he said.

But he was concerned about the findings of the institute's survey of 400 managers. The poll found that 51% felt unable to raise concerns for fear of recrimination.

Some 8.5% admitted filing an inaccurate report about progress in their organisation on at least one occasion. And more than 150 said they were aware of ringfenced money being spent elsewhere.

PFoct2002

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