'Demand management' has become a buzz word as budgets shrink, but is self-service the solution, asks this Deloitte/PF supplement
The public sector loses £21bn annually through error and fraud, but there are ways of reducing this, a PF/Deloitte workshop found
Britain's public services face cuts, closures or outsourcing in these tough times, each bringing new risks. PF and Zurich consider the options
As the risk of disasters grows, public sector managers have to be ready for anything – the 'known unknowns'. This PF/Zurich guide shows how